• Quote valid for 30 days.

• Weekly clients receive a fixed day and time each visit. Biweekly, every-3-weeks and monthly clients receive a fixed day where possible, with the arrival time floating based on that week’s schedule. Clients on any service less frequent than weekly will be guaranteed a 3 day window for service, but any adjustment outside of that will include a 10% discount on that service for the inconvenience. We confirm the exact arrival window 24–48 hours in advance to keep routes efficient and consistent for all clients.

• By booking with Housework Home Maintenance, you agree to the following:

  • We provide residential and small office cleaning (not restaurants, hotels, motels, or schools).

  • Handyman services are for members only.

  • We use all-natural products and follow strict safety procedures. Homes must be tidy before arrival; we do not move large furniture.

  • An adult (18+) must be present for first visits.

  • Linens must be provided for changeover, Housework does not offer laundry services

  • Access must be provided via code or lockbox. Pricing is based on full home size.

  • Surfaces above 8 feet are cleaned using a wand; surfaces more than 50% covered are cleaned around, not cleared.

  • Bed making and dishwashing are at the team lead’s discretion.

  • Deep cleans may be required for heavily soiled areas.

  • Technicians may skip unsafe or out-of-scope tasks.

  • A $50 deposit is required for all new clients.

  • Residential clients are billed per visit with a card on file.

  • Commercial clients are billed monthly and are guaranteed a day for service but time may fluctuate; always outside of their business hours

  • Payments over 7 days late incur a 10% late fee and may pause service.

  • We offer a 24-hour guarantee—report issues with photos within 24 hours and we’ll return at no charge.

  • Cancellations require 24-hour notice; same-day cancellations forfeit the deposit.

  • Cleaning technicians will wait 15-30 minutes if they are unable to access the space before leaving. If they are unable to access the space, that visit may count as a no show.

  • Excessive reschedules may result in removal from our calendar.

• We are insured but not liable for pre-existing damage, unsecured items, or pet-related issues unless agreed in advance.

• Members receive discounted deep cleans, handyman work, and move-out cleanings.

• Refer a friend and receive 50% off your next regular service (deep clean add-ons excluded) and their initial cleaning fee is waived!

• Terms may change; major updates will be sent via email.

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